Question 1

Why are artificial flowers a good investment for weddings?

Accepted Answer

Everlasting - Our arrangements are an investment that you wont have to throw away once they wilt! 
Hypoallergenic - Perfect for pollen allergy sufferers!
Safer for pets - Unlike real flowers,  most of which are highly toxic to animals if ingested. 
Never out of season - Have your favourite flowers all year round no matter the season!
Perfect for weddings - NO STRESS about how they will be on the day as they are always perfect, no matter the weather. You get to keep your bouquet forever and they can also be gifted to bridal party and family members as mementos of your special day.

Question 2

Are your flowers realistic looking?

Accepted Answer

Yes, our artificial flowers look as real as physically possible! We pride ourselves on acquiring only the BEST QUALITY artificial flowers available to make our arrangements, these include High Quality Silk Flowers and Realtouch Flowers. The manufacturers of these artificial flowers have incredible processes to ensure that the realism is as close as possible to the actual thing!

Question 3

How far in advance can I order my wedding flowers?

Accepted Answer

One of the best things about artificials is that you can order and receive your flowers well in advance of your wedding date! This eliminates potential stress of not having flowers on the day if something happens and supplies are cut short, or your favourite flowers being unavailable. That being said, we recommend booking in with us 6 to 12 months in advance to ensure your wedding date is allocated in our design diary. Typically we will start your design process about 4 months out from the wedding and have the set sent to you about 1 month before the big day. If you would like them sooner than that, please let us know and we will oblige!

Question 4

What sets Bloom Illusions apart?

Accepted Answer

At Bloom Illusions, our distinctiveness lies in our genuine commitment to crafting each arrangement as a unique piece of art. We take pride in our meticulous attention to detail, premium quality florals, and our dedication to the thorough communication and drafting process. What truly sets us apart is not just our flowers, but the personal touch and care we invest in understanding and bringing to life our clients' visions, and the true desire to help make their day as unique and special as they are!

Question 5

Can you make my wedding flowers to suit my vision?

Accepted Answer

Absolutely! We encourage our clients to share with us sample & inspiration photos, lists of favourite flowers, as well as examples of anything that they DON'T like, so that we can collaborate with you to create the perfect arrangements.

Question 6

Is there a deposit required for keepsake floral orders?

Accepted Answer

Yes, we require a $150 non-refundable deposit to secure your wedding date. This covers your initial consultation, quoting, and the time spent creating your custom floral concept. It also ensures your booking is held in our calendar. The deposit comes off your final invoice, but if you decide not to go ahead, it is retained to cover the work already done.

Question 7

What’s the difference between hireables and keepsake florals?

Accepted Answer

Think of it like this: Hireables are the big, beautiful styling pieces we provide for the day and collect after your event. Keepsake florals are your personal flowers — designed just for you to hold, wear, or gift, and yours to keep forever.

Question 8

Can I add sentimental items to my bouquets?

Accepted Answer

Of course - this is a lovely idea! Due to the nature of these items we don't like to recommend you to ship them to us to add for you, but you are welcome to make that decision if you would like us to do this for you. Otherwise, we have had clients simply tie these into the bouquet after they receive them. We are looking into purchasing locket photo frames as an additional service and will update the website once we have them!

Question 9

How do artificial flowers compare in cost to real ones?

Accepted Answer

Artificial flowers have evolved significantly over time, and with advancements in quality comes an increase in production costs. While cheaper alternatives exist, as a Premium Artificial Florist, we prioritize quality over shortcuts. The primary consideration in cost comparison is longevity. Yes, our premium artificial flowers may have a higher upfront cost, but they represent a lasting investment. Unlike real flowers, our beautiful arrangements never wither or need replacement, making them a smart and enduring choice that ultimately saves you money in the long run. Your investment ensures timeless beauty that stands as a testament to the quality and craftsmanship we uphold at Bloom Illusions.

Question 10

Are your flowers suitable for outdoor events?

Accepted Answer

Artificial flowers are an amazing choice for outdoor events, as unlike real flowers they are durable and will not whither or wilt in extreme heat or cold, resulting in perfect blooms for the entire celebration! However, to preserve the vibrance of the colour of your blooms, we recommend that you do not leave them in an outdoor environment or in direct sun after your event to prevent sun bleaching, which may happen over an extended period of time.

Question 11

How do I look after my arrangements?

Accepted Answer

Your arrangements will look beautiful forever if you follow these simple guidelines:
Keep your arrangements out of direct sun to prevent bleaching
Dust every so often by taking them outside, gently inverting them and brushing through the flowers with your hands to dislodge dust particles and prevent significant buildup.
Wiping the flowers and greenery gently with a damp microfiber cloth when necessary.
Avoid keeping them near cooktops in the kitchen, as oil will stain the flowers and be extremely difficult to remove.

Question 12

Can my wedding bouquet be any size or style?

Accepted Answer

Absolutely not! At Bloom Illusions, we believe creativity knows no bounds. Your wedding bouquet can be as unique and personalized as your love story. We work closely with you to bring your vision to life, ensuring the size and style perfectly reflect your taste and wedding theme. We have a price guide for average sizes, but we’ll custom quote for anything beyond that. The only limits are your budget and venue restrictions. Our goal is to exceed your expectations and make your bouquet a truly unforgettable work of art!

Question 13

Where do you deliver to?

Accepted Answer

We are located in the beautiful Scenic Rim, in South East QLD, but due to the nature of our product, are able to ship anywhere in Australia! Artificial Flowers have no restrictions (the same cannot be said for dried flowers due to some state laws regulating the transfer of certain plant material). Estimated shipping costs can be provided so be sure to let us know in advance and we will obtain a quote for you! Please note that we do not currently offer shipping overseas.

Question 14

Do you have a showroom or somewhere I can come see the flowers in person?

Accepted Answer

Bloom Illusions is run from a residential address so unfortunately we do not have a storefront. If you are local to the area and would like to come for a visit to see and feel the quality of the flowers we have on hand you are most welcome to enquire and we will set a date! However, as I procure each weddings flowers as required I may not have the exact blooms on hand until after the ordering and drafting phase has begun. I do keep a range of drafting flowers on hand for quick samples though!

Question 15

What happens if I need to make changes to my order after it is placed?

Accepted Answer

Don't stress! This happens all the time as our clients discover their needs change the closer they get to the wedding. Let us know as soon as possible, and if timing permits we will absolutely be able to accommodate any changes/ additions!

Question 16

What are the payment options?

Accepted Answer

We currently accept credit card and Pay Pal payments for direct purchases.
For Special or Wedding orders, we accept direct deposits and credit card payments via invoices sent by our accounting software, information will be provided about this to our clients at the time of order.

Question 17

What is your Cancellation Policy?

Accepted Answer

Cancellations that occur prior to any deposit being paid will not incur any fees!
Refunds will still be issued once works have begun (providing the bouquets are still in the creation phase), but there will be a retained fee of $150. This is due to the time and effort spent conceptualising, designing, and ordering flowers specifically for your wedding!
There will be no refunds issued once your wedding order has been completed, except in extenuating circumstances at the discretion of Bloom Illusions. However, if you wish to cancel at this point, you will not be issued your final half of the invoice. This does however mean that you forfeit any deposits already paid. 
Please see our full Terms & Conditions.(https://www.bloomillusions.com.au/_files/ugd/530797_f5d2fa53782445b8b8b382eb26838091.pdf)

Question 18

Can I request something a bit different or unusual?

Accepted Answer

Definitely — bring me your wildest dreams! Whether it’s bold, quirky, or a little out-there, I love a challenge and thrive on turning even the craziest concepts into something beautiful, timeless, and completely yours.

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"I showed her my inspiration photos and from that she created exactly what I had envisioned."

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